A new deck is a big investment, and like any investment, it should be protected. A builder’s confidence in their work and materials is shown by a warranty. Sadly, a lot of homeowners don’t understand or pay attention to the warranty until something goes wrong.
A good deck builder will give you two types of coverage: a craftsmanship warranty and a manufacturer’s warranty. These two things will protect you from mistakes during installation and defects in the product. The length and quality of these warranties show how much faith a builder has in their work.
One of the best things about Decked Out Builders is that we offer a 5-Year Craftsmanship Warranty on every project. We also register all product warranties with the makers so that our customers are fully covered from the start.
Why a Warranty Matters
A deck is exposed to weather, temperature changes, and heavy use year-round. Even high-end materials can fail early if installed incorrectly. A warranty protects you from unexpected repair costs due to defects, workmanship issues, or premature wear.
Builders who stand behind their work show accountability and professionalism. Those who avoid offering warranties or limit them to a year or less often lack confidence in their craftsmanship or materials.
At Decked Out Builders, our warranty gives homeowners long-term peace of mind. We know our decks are built correctly, with quality materials and precision craftsmanship that last for decades.
The Two Types of Warranties
Craftsmanship Warranty
A craftsmanship warranty covers the labor and installation aspects of the project. It ensures that the deck was built correctly according to building codes and manufacturer standards.
This warranty typically covers issues such as:
-Boards that are loose or not even
– Bad alignment or fastening
-Stairs or railings that get looser over time
Decked Out Builders provides a 5-Year Craftsmanship Warranty that covers all labor-related concerns. If something shifts or needs adjustment within that period, we handle it promptly.
Manufacturer Warranty
Warranties from the manufacturer cover problems with the materials themselves. Depending on the brand and product line, these warranties are different. Premium composite and PVC decking materials usually come with limited warranties that last 25 to 50 years and cover fading, staining, and structural problems.
For example:
- Deckorators Voyage comes with a 50-year guarantee on the structure and 25 years of protection against stains and fading.
- TimberTech Advanced PVC comes with a limited lifetime warranty and protection against fading and staining for 50 years.
What to Look for in a Deck Builder’s Warranty
Not all warranties are equal. When comparing builders, ask these questions:
- How long does the craftsmanship warranty last?
- What issues does it cover?
- Does the builder handle manufacturer warranty claims?
- Will I receive documentation after completion?
A vague or verbal warranty is a red flag. Everything should be in writing, including clear terms on what is covered and how claims are handled.
How Warranty Claims Work
When a problem occurs, your builder should respond promptly to inspect and resolve the issue. The process should be simple and professional.
At Decked Out Builders, we follow a straightforward procedure:
- The homeowner contacts our office with a description or photo of the issue.
- We schedule a site visit to assess the concern.
- If it falls under craftsmanship coverage, we repair it at our cost.
- If it is a material issue, we coordinate directly with the manufacturer for replacement or reimbursement.
Our clients never have to chase down manufacturers or fill out lengthy forms, we manage it all.
Why Cheap Contractors Avoid Warranties
Low-cost contractors often skip proper warranties because they cannot guarantee the quality of their work or materials. They may use unregistered business names, making it difficult for homeowners to contact them later.
Once the project is complete, many disappear entirely. Without a written warranty, you have no protection if problems appear after installation.
Decked Out Builders is a permanent, registered Illinois business with a long track record of completed projects. Our reputation depends on long-term client satisfaction, so we respond to warranty claims quickly and professionally.
Maintenance Responsibilities
Even the best warranties require proper deck care. Builders and manufacturers expect regular maintenance to preserve the structure and materials. This includes cleaning, inspecting fasteners, and removing debris that traps moisture. Decked Out Builders provides maintenance recommendations during the final walkthrough.
Long-Term Peace of Mind
A solid warranty ensures your deck remains protected for years, but more importantly, it reflects a builder’s integrity. Contractors who are confident in their work provide long coverage because they know issues will be rare.
When you choose Decked Out Builders, you gain more than a warranty, you gain a long-term partner for your outdoor living space. We are committed to supporting every project long after completion.
Choose a Builder Who Stands Behind Their Work
Your deck should be built to last and backed by a company that takes responsibility for every detail. A strong warranty is the best sign of a professional builder who values quality and accountability.
Decked Out Builders offers both craftsmanship and manufacturer protection, ensuring your investment is covered from every angle. Experience long-term peace of mind knowing your deck was built rightand backed for years to come.
Start your project with confidence today.
Contact Decked Out Builders | 815-900-5199
